Find answers to common questions about Bright Power Station.
Yes, you can rent multiple Bright Power generator at a time.
No the Power generator is not waterproof. Please avoid making direct contact with water.
No, Bright Power Station believes in Power generator Rental service revolution.
If the Power generator is not returned within stipulated time, the user will be charged Late fees. Users must pay the penalty before they can make another booking.
If you experience any issues with the Power Generator, please return it to the nearest Bright Power Station office for support assistance.
If you are experiencing trouble with Web/App, first try to reboot the Web/App. If it still doesn't resolve the issue, try re-installing it. If the problem persists, then please contact support.
You can reach Bright Power Station customer service through Web/App or call us at +234 8100089358.
Go to App stores to unlock Power generator/Web based (www.brightpowerstation.com) complete registration and payment information process.
Please check your network connection and try again. If you are still unable to receive the OTP, please reach out to us on our contact support.
You can find the nearest office on the Web/App on your phone it will show you all the nearest office available with their status (offline/online) and also availability of Power generators.
Our Power generator is equipped with capacity of 2KWH. Li-ion Phosphate battery with full charging for various devices.
Prices to rent Power Generator can be found in Bright Power Station Web/App. Prices vary from Bright Power Station location office to others.
No, we do not accept cash payments via the Web/App.
Payment is online through Fintech Provider.
Click rent on the App it will be automatically unlocked as soon as your payment details are confirmed.
A confirmation SMS unique serial number will be sent which acknowledge receipt for payment rentage.
The station will release Power generator unit for you to use once a unique serial number is present at the point of pickup.
Your order will be cancelled automatically, no charge will be made. Try to rent again.
Users who fail to pick up their Power Generator after closing hours will forfeit their payment, and no refund will be issued.
You can charge various devices from TVs, Lights, Decoder, Fans, Laptop, Phones Charging, PS2 Game, Decoder, Mp3 Player.
